My Cart

Close

returns

not loving what you’ve ordered?

after an exchange or refund? no stress.

 

you've got 14 days to change your mind for an exchange or refund on full price items.

Products must be unworn and tags still attached. Sale items are able to exchanged, but unable to be refunded. Once your return is received, we'll  email to notify you that we have received your returned item and have arranged your exchange or refund. 

Please email us at hello@teamtimbuktu.com to start the returns process. 


sale items 

Only full priced items may be refunded, unfortunately sale items cannot be refunded for change of mind. This includes flash sales and promotions. Sale items are only eligible for exchange or store credit. Note: 'Final Sale' items are ineligible for refund or exchange.


exchanges

We happily exchange items for different sizes or prints, provided it is available.
Please email us at hello@teamtimbuktu.com to request an exchange. 


shipping

You will be responsible for paying the return shipping costs. Shipping costs are non-refundable. If you have chosen to receive a refund, the cost of shipping will be deducted from your refund (unless you were eligible for free shipping).

Hello You!

Join our mailing list