Save up to 60% off in our Warehouse Sale 🙌 Run, don't walk as there's limited sizes

FAQ

Our sizes correlate to Australian standard sizing as below:

XS - AU 8

S - AU 10

M - AU 12

L - AU 14

XL - AU 16

XXL - AU 18

More information is on the product page, but if you're unsure, or between sizes, get in touch and we'd be happy to help find your perfect fit.

Unfortunately we rarely do, as our sustainable fabric takes such a long time to make. Typically once a size or product is sold out, it's gone for good. Feel free to get in touch to jump on a waitlist though, in case one pops up in our warehouse.

We offer a 14 day period for exchanges or refunds, on all full price items (excluding Guppyfriend bags).

Sale items can be exchanged, or you can receive a store credit, but unfortunately we can't process refunds.

To begin the exchange or return process, please get in touch via our contact form with your name and order number.

If you've ordered the wrong size or colour, need to change an address or make any changes to your order we recommend getting in touch asap. We're pretty speedy in our warehouse so can't guarantee we'll be able to accomodate your request but will always try as much as possible to do so.

Not IRL, we're purely an online business.

We offer free shipping within Australia over $79, and pretty great customer service (if we do say so ourselves) in case you need a hand with sizing or anything else. Plus you can try on our products in the comfort of your own home and there's easy exchanges and returns if they're not quite right.

We'd recommend jumping over to our Sustainability page to learn more, as it's a bit of chunky topic that we're passionate about.

In short though, we think about sustainabity in a few key areas:

- Fabrics: all of our fabrics are made from either recycled or organic fibres (certified with GRS or GOTS)

- Manufacturing: we only partner with ethical manufacturers (with BSCI, SA800 or WRAP certifications)

- All our packaging is either recyclable or biodegradable and we plant a tree for every order, to help offset our impact

- And we continually strive to reduce our impact, which you can learn more about within our annual Sustainability Report

Activewear - Wash inside out in a delicates bag to avoid friction and damage from the washing machine (preferably in a Guppyfriend bag). Line dry. No iron, bleach, spin dry or softener.

Jackets - These don't require washing often, only a couple of times a year (with heavy use), so spot cleaning with a damp cloth will usually do the trick. Otherwise old machine wash (preferably in a Guppyfriend Bag). No iron, bleach, spin dry or softener please.

Organic Tees, Tanks & Jumpers - Cold, gentle machine wash with similar colours. No bleach, softener or spin dry.

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